We are happy to announce we have a candle jar refill local pick up and drop off program for a low delivery fee of $5 in Kelowna and outer parts of Kelowna to Westside and Lake Country $8-$10 fee.
You can still drop off your own containers at our downtown location at 1278 Ellis Street during our open times Tuesday – Saturday 10-5pm (or contact us 250.212.8698 if there is a day you will be in our area and we will do our best to arrange to meet you or for you to leave your containers elsewhere, same idea with picking up your finished candle refills) or on Sunday-Monday 10-5pm at Chai Baba Teas 1289 Ellis Street directly across the street from our candle factory.
***FREE Parking out front of our factory and 5 minute pick up parking spot in front of Chai Baba Tea across the street from the candle factory***
Steps to use program!
1. Contact us via text us 250.212.8698 Or Email sales@kelownacandlefactory.com
2. Print up Refill form click link below and include in your box or bag of containers.
3. If you would prefer just text or email us:
Full Name, Kelowna area/address, Cell# AND Email Address.
2. Confirm how many containers we will be picking up.
3. Once we confirm with you what day we can pick up please leave your containers out at your front door in a bag or box with refill sheet you printed unless you texted or emailed all information.
***To get Beeswax out of containers put it in the freezer to pop out the bottom, for Soywax place it in warm water to scoop out with a spoon the remaining wax and wick clip and dispose. Afterwards Wash it out with hot soapy water or wash in dishwasher! We can melt remainer of wax out of the containers if you are not able too!***
4. Put a note in each jar the scent you would like if you don’t care which containers have which scents than text scents over or put names of scents on back of refill sheet.
*** If you would like we can send you our updated scent list. CLICK ***
5. Once we pick up your containers we will update you the total to pay via etransfer sales@kelownacandlefactory.com password candles. If you would like to know apprx how much you will be paying you are welcome to put water in each jar and measure the ounces to the top plus 12% tax.
6. Once we receive your payment we will update what day we will be in your area to drop off at your front door!
AND most importantly Enjoy Burning 🔥 your new candles 🕯 and thank you for recycling, reusing And repurposing your Containers!
We ship all our products throughout Canada 🇨🇦 (not internationally). Our fees are those quoted via Canada Post Business Expedite and Canpar Courier Trucking Services with no hidden fees. Gas prices are at an all time high therefore hits small to medium businesses the worst as we are not Amazon and cannot offer free shipping. We can offer our customers a flat fee of $15 for shipping via Canada Post all direct orders over $125.
Thank you for shopping at our family business every time a customer orders our family is doing a happy dance! Thank you for keeping us dancing! 🎶🕯
We greatly appreciate your business and thank you for shopping with us! Keep well! 🕯💛🙏
